Swift R&D
The AI-optimized design process can reduce design time by 80% and save 40% of engineering resources, enabling you to obtain the artwork in as fast as 2-3 hours.
About CustomMedals Co.
CustomMedals Co. is a sub-site of GS-JJ and BPS with over two
decades of medal manufacturing history. As a global company,
we have offices and wholly-owned professional manufacturers in
multiple countries.
Over the years, we have maintained a spirit of innovation
to improve our medal manufacturing process; putting our customers
first and keeping 100% customer satisfaction.
decades of medal manufacturing history. As a global company,
we have offices and wholly-owned professional manufacturers in
multiple countries.
Over the years, we have maintained a spirit of innovation
to improve our medal manufacturing process; putting our customers
first and keeping 100% customer satisfaction.
Build A World-class Quick Customization Gift Company.
● Our Mission — Let every customization be treasured by the world
● Our Vision — To become the global leader in customized gifts
● Our Values — User first & Quick response & Responsibility & Value innovation & Integrated collaboration
● Our Vision — To become the global leader in customized gifts
● Our Values — User first & Quick response & Responsibility & Value innovation & Integrated collaboration
Rapid Product Innovation
Artificial intelligence-driven product development can increase product iteration speed by 30-50%, ensuring that our products are always at the forefront of the industry.
Fast Customer Service
Our 24/7 customer support team is dedicated to resolving your issues quickly, with a first contact resolution (FCR) rate of 74%.
Speedy Production
While typical production times in the industry are 1 to 3 business days, we can produce your designs in as little as 24 hours.
Customer Satisfaction
Our service is highly rated on Google with a 4.9/5 score, and an impressive 95% of our customers have awarded us a perfect five stars for our swift service. This clearly demonstrates that our service is both fast and highly satisfying to our customers.
Efficient Management
Since implementing our de-formalistic management practices and streamlined execution strategies, we have witnessed a significant and measurable improvement in operational efficiency.
Find us:
Address: 20812 Carrey Road, Walnut, CA 91789
OFFICE HOURS: Monday - Friday 8:30 AM to 5:30 PM Pacific Time (PT)
LIVE CHAT:24 hours Monday through Friday
OFFICE HOURS: Monday - Friday 8:30 AM to 5:30 PM Pacific Time (PT)
LIVE CHAT:24 hours Monday through Friday
Services We Can Provide
100% customer satisfaction
For years, we have consistently maintained with
100% customer satisfaction and can be trusted.
100% customer satisfaction and can be trusted.
Free & fast shipping
Free worldwide shipping with as fast as 2-day
delivery and no limit on quantities.
delivery and no limit on quantities.
One-stop service
With 20+ years of manufacturing experience,
our team can make your order simple & fast.
our team can make your order simple & fast.
Free proof delivered via email
Upon completion of the design, we will send you
confirmation of the artwork via email.
confirmation of the artwork via email.
Multiple tests before shipping
Products undergo more than a dozen factory
inspections before shipment to ensure quality.
inspections before shipment to ensure quality.
Unlimited revisions until satisfied
Unlimited revisions of artwork designed by our
designers until the customer becomes satisfied.
designers until the customer becomes satisfied.
58K+ 5-star ratings
10 years 5-star ratings
5
Out of 5.0
(58345) (2289) (209) (39) (45)
5
Out of 5.0 Overall Rating
60,000+ reviews
Duncan Fraser
08-04-26
Smooth processing and great customer service!
Kim Dubose
08-04-26
It was great! Lynne has worked with me for two years now and is always so attentive! The product is amazing as well! Thanks!
Madeline McGuire
08-04-26
Landy was excellent with the design and getting it quickly!
Herbert Westmoreland
08-04-26
Very patient
Jarod Mills
08-04-26
Heaven is great to work with and I cannot wait to see how the Challenge Coins come out.
aaron jones
08-04-26
all good
Katie-By Katie K
08-04-26
GS-JJ is superior in quality and customer service. I would like to see a better per price charge based on the overall history of purchases made by a small business rather than per purchase (essentially a longevity discount). For me, that would be the difference in being able to do more projects. Adella is by far, a top-notch project manager and her commitment to customers is seen in every important way from communication, to problem solving, to feedback and to managing a timeline. She is by far someone whose style of relationship building from a business standpoint, should be followed. She is kind. She is responsive.
R. Pedotti
08-04-26
Ariella was a fantastic support throughout our coin design, ordering process, and shipping follow-up. The coins arrived sooner than anticipated and are of the utmost quality. We look forward to replenishing our stock! Highly recommend this vendor for all challenge coin needs.
Brandon Bailey
08-04-26
from what I can see the artwork looks identical almost to what I want. Awesome Job! I have faith they will be awesome!
Keri Patrick
08-04-26
I have ordered custom coins from you guys before and I have always appreciated the dedication to quality, the price, and the experience of the artists. My go to site for custom coins for every occasion!
Assurance from CustomMedals Co.
CustomMedals Co. guarantees the quality of all products to maximize customer protection. If you have any dissatisfaction with the product, our 24h online customer service staff will do their best to solve the problem until you are satisfied.