About Us - Buy Custom Medals Online

About CustomMedals Co.

CustomMedals Co. is a sub-site of GS-JJ and BPS with over two
decades of medal manufacturing history. As a global company,
we not only have our factory but also offices in many countries.
Over the years, we have maintained a spirit of innovation
to improve our medal manufacturing process; putting our customers
first and keeping 100% customer satisfaction.

Build A World-class Quick Customization Gift Company.

● Our Mission — Let every customization be treasured by the world
● Our Vision — To become the global leader in customized gifts
● Our Values — User first & Quick response & Responsibility & Value innovation & Integrated collaboration

Swift R&D

The AI-optimized design process can reduce design time by 80% and save 40% of engineering resources, enabling you to obtain the artwork in as fast as 2-3 hours.
Rapid Product Innovation

Artificial intelligence-driven product development can increase product iteration speed by 30-50%, ensuring that our products are always at the forefront of the industry.
Fast Customer Service

Our 24/7 customer support team is dedicated to resolving your issues quickly, with a first contact resolution (FCR) rate of 74%.
Speedy Production

While typical production times in the industry are 1 to 3 business days, we can produce your designs in as little as 24 hours.
Customer Satisfaction

Our service is highly rated on Google with a 4.9/5 score, and an impressive 95% of our customers have awarded us a perfect five stars for our swift service. This clearly demonstrates that our service is both fast and highly satisfying to our customers.
Efficient Management

Since implementing our de-formalistic management practices and streamlined execution strategies, we have witnessed a significant and measurable improvement in operational efficiency.

Find us:

Address: 20812 Carrey Road, Walnut, CA 91789

OFFICE HOURS: Monday - Friday 8:30 AM to 5:30 PM Pacific Time (PT)

LIVE CHAT:24 hours Monday through Friday

Services We Can Provide

100% customer satisfaction

For years, we have consistently maintained with
100% customer satisfaction and can be trusted.

Free & fast shipping

Free worldwide shipping with as fast as 2-day
delivery and no limit on quantities.

One-stop service

With 20+ years of manufacturing experience,
our team can make your order simple & fast.

Free proof delivered via email

Upon completion of the design, we will send you
confirmation of the artwork via email.

Multiple tests before shipping

Products undergo more than a dozen factory
inspections before shipment to ensure quality.

Unlimited revisions until satisfied

Unlimited revisions of artwork designed by our
designers until the customer becomes satisfied.

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Overall Rating

Assurance from CustomMedals Co.

CustomMedals Co. guarantees the quality of all products to maximize customer protection. If you have any dissatisfaction with the product, our 24h online customer service staff will do their best to solve the problem until you are satisfied.