Swift R&D
The AI-optimized design process can reduce design time by 80% and save 40% of engineering resources, enabling you to obtain the artwork in as fast as 2-3 hours.
About CustomMedals Co.
CustomMedals Co. is a sub-site of GS-JJ and BPS with over two
decades of medal manufacturing history. As a global company,
we have offices and wholly-owned professional manufacturers in
multiple countries.
Over the years, we have maintained a spirit of innovation
to improve our medal manufacturing process; putting our customers
first and keeping 100% customer satisfaction.
decades of medal manufacturing history. As a global company,
we have offices and wholly-owned professional manufacturers in
multiple countries.
Over the years, we have maintained a spirit of innovation
to improve our medal manufacturing process; putting our customers
first and keeping 100% customer satisfaction.
Build A World-class Quick Customization Gift Company.
● Our Mission — Let every customization be treasured by the world
● Our Vision — To become the global leader in customized gifts
● Our Values — User first & Quick response & Responsibility & Value innovation & Integrated collaboration
● Our Vision — To become the global leader in customized gifts
● Our Values — User first & Quick response & Responsibility & Value innovation & Integrated collaboration
Rapid Product Innovation
Artificial intelligence-driven product development can increase product iteration speed by 30-50%, ensuring that our products are always at the forefront of the industry.
Fast Customer Service
Our 24/7 customer support team is dedicated to resolving your issues quickly, with a first contact resolution (FCR) rate of 74%.
Speedy Production
While typical production times in the industry are 1 to 3 business days, we can produce your designs in as little as 24 hours.
Customer Satisfaction
Our service is highly rated on Google with a 4.9/5 score, and an impressive 95% of our customers have awarded us a perfect five stars for our swift service. This clearly demonstrates that our service is both fast and highly satisfying to our customers.
Efficient Management
Since implementing our de-formalistic management practices and streamlined execution strategies, we have witnessed a significant and measurable improvement in operational efficiency.
Find us:
Address: 20812 Carrey Road, Walnut, CA 91789
OFFICE HOURS: Monday - Friday 8:30 AM to 5:30 PM Pacific Time (PT)
LIVE CHAT:24 hours Monday through Friday
OFFICE HOURS: Monday - Friday 8:30 AM to 5:30 PM Pacific Time (PT)
LIVE CHAT:24 hours Monday through Friday
Services We Can Provide
100% customer satisfaction
For years, we have consistently maintained with
100% customer satisfaction and can be trusted.
100% customer satisfaction and can be trusted.
Free & fast shipping
Free worldwide shipping with as fast as 2-day
delivery and no limit on quantities.
delivery and no limit on quantities.
One-stop service
With 20+ years of manufacturing experience,
our team can make your order simple & fast.
our team can make your order simple & fast.
Free proof delivered via email
Upon completion of the design, we will send you
confirmation of the artwork via email.
confirmation of the artwork via email.
Multiple tests before shipping
Products undergo more than a dozen factory
inspections before shipment to ensure quality.
inspections before shipment to ensure quality.
Unlimited revisions until satisfied
Unlimited revisions of artwork designed by our
designers until the customer becomes satisfied.
designers until the customer becomes satisfied.
57K+ 5-star ratings
10 years 5-star ratings
5
Out of 5.0
(57448) (2268) (210) (38) (44)
5
Out of 5.0 Overall Rating
60,000+ reviews
Ruth Araujo
07-16-26
Chris is exceptional. He always goes above and beyond.
Hannah Trost
07-16-26
Great - no complaints!
albert chow
07-16-26
Overall experience was timely and professional executed with patience and understanding
Luis Ortega
07-16-26
I'm a repeat customer. Website is easy to maneuver around.
Jon McDonald
07-16-26
Perfect experience. Zero complaints. Amber was professional and quick to reply. We are thrilled with the service and products we received.
Corey Warning
07-16-26
Thanks Cathy!
Erin Spinks
07-16-26
Quick, responsive, and you get to speak to an actual person when you have questions!
Naz Adi
07-16-26
Lonni is the best! Always fast and helpful
Jennifer Grove-Bradshaw
07-16-26
Excellent artwork, drafts, proofs, and finished products. Professional, timely, high quality. The items are flawless, as beautiful in real life as pictured, and packaged very well. I have had several great design/purchasing experiences with Taina now.
Treigg Turner
07-16-26
Taina was great to work with. The proofs were good and it looked exactly how I wanted. The medals arrived fast. I was impressed with the entire experience.
Assurance from CustomMedals Co.
CustomMedals Co. guarantees the quality of all products to maximize customer protection. If you have any dissatisfaction with the product, our 24h online customer service staff will do their best to solve the problem until you are satisfied.